Cancellation Waiver

We can provide optional cover against cancellation or postponement of your removal (£75+VAT), available when booking your move.

There are many reasons why a move may be cancelled or postponed. Even though some circumstances may be beyond your control you will still be liable to pay charges to us if you cancel your move within 10 days of the contracted move date. Charges are detailed in Paragraph 7 of our Terms and Conditions.

For your peace of mind we offer our Cancellation Waiver which protects against having to pay any cancellation or postponement fees and entitles you to a full refund, should you have to cancel your move. The waiver is conditional upon us receiving notice of the cancellation no later than the working day before work commences. The non-refundable Cancellation Waiver charge will entitle you to cover for one cancellation only.

The Cancellation Waiver should be requested when booking your removal. Once you have booked your requested dates you will need to complete the Terms and Conditions acceptance form. You can complete and return the copy sent to you or, alternatively, log on to jamesremovals.moveman.net with the user name and password emailed with your quotation. Tick the relevant box (Cancellation Waiver) and provide us with all other requested information.